Registrar Operations Lead

Le Moyne College; City of Syracuse (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

403(b) Retirement contribution

Tuition coverage

Health insurance options

Health Savings Accounts

Life & AD&D Insurance

Disability Insurance

Voluntary benefits

Paid holidays

Generous time off

Job summary

Le Moyne College in Syracuse, NY, invites applications for a Registrar Specialist who supports centralized registration and academic records, handling student records and enrollment transactions with accuracy.

The role entails interpreting policies, delivering excellent customer service, supervising student workers, and maintaining data integrity using Ellucian Colleague, Unity OnBase, and related systems.

Qualifications

• Bachelor’s degree or equivalent combination of education, experience, and training (preferably in higher education).
• Professional demeanor and ability to interact well with others in a fast-paced operation.
• Strong interpersonal communication skills in both written and oral communications.
• Demonstrated time management and organization skills with the ability to take initiative.
• Advanced word-processing skills and database experience, including Microsoft Office. Proficient in Excel.
• Strong analytical skills, with the ability to pull, compile, and present data in a meaningful way.
• Attention to detail is essential.
• Respect for confidential information; working knowledge of FERPA is preferred.
• Experience with Colleague Datatel, Unity OnBase, Parchment: Digital credential service, and a higher education setting preferred.

Responsibilities

• Contribute to the day-to-day operations of the Registrar’s office.
• Interpret and enforce Federal, State, and College policies, rules, and regulations as appropriate.
• Provide excellent customer service to the constituents of the Registrar’s Office regarding student records.
• Effectively communicates policy and procedural information to students, faculty and staff.
• Manage a team of student workers including hiring, training, evaluating, planning, timekeeping, scheduling.
• Oversee front office to ensure professionalism, accuracy, and efficiency of processes.
• Process updates to student records in accordance with policies using Ellucian Colleague, Unity OnBase, Parchment and related tools.
• Review data entry and student records to ensure data integrity.
• Draft and update internal business process documentation.
• Track, process, and manage orders for office materials and testing supplies.
• Oversee communications within the Registrar’s Office via email and phone.
• Complete compliance processes for State Authorization, certifications, licensure, and enrollment verifications.
• Attend College events as needed (some evenings and weekends).
• Perform other duties as assigned.

Skills

Interpersonal communication

Time management

Attention to detail

Analytical skills

Customer service

Professional demeanor

Education

Bachelor’s degree

Higher education experience (preferred)

Tools

Colleague Datatel

Unity OnBase

Parchment

Excel

Job description

Le Moyne College in Syracuse, NY, invites applications for a Registrar Specialist who supports centralized registration and academic records, handling student records and enrollment transactions with accuracy.

The role entails interpreting policies, delivering excellent customer service, supervising student workers, and maintaining data integrity using Ellucian Colleague, Unity OnBase, and related systems.