Academic & Administrative Assistant: Records & Certification

The State of New Hampshire; Concord (NH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Dental plan

Flexible spending accounts

Retirement plan

Wellness program

Paid holidays and generous leave

Job summary

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, seeks an Academic and Administrative Unit Assistant to process course applications, maintain student records, and issue certification documentation in a full-time role in Concord.

The position requires attention to detail, ability to verify prerequisites, and strong administrative skills. Trainee options exist with a starting wage of $17.19 per hour, reflecting entry-level advancement potential.

Qualifications

• Equivalent combination of 3 years of education and experience after completion of high school.
• Must pass fingerprint based criminal background check and motor vehicle record check.

Responsibilities

• Processes course applications by reviewing submissions for completeness and verifying prerequisite requirements, when applicable.
• Reviews, verifies, and processes course completion records and student documentation to determine eligibility for examinations, additional agency programs, and professional certifications.
• Maintains accurate participant records by retrieving, updating, and tracking information in computerized databases and other record management systems to support course administration and certification processing.
• Enters course, student, and EMS provider data into computerized databases and issues certification documentation to students and their affiliated fire and emergency services departments.
• Coordinates with support staff to audit data entry related to certificates, practical examination approvals, licenses, and course completion records to ensure accuracy and compliance.
• Provides comprehensive administrative support to the Division, including answering telephones, staffing reception, processing mail, preparing correspondence, assisting with scanning and document management projects, creating manuals, and maintaining filing systems.
• Maintains and updates the Division's website with current information, including course announcements, class advertisements, and online registration content.
• Prepares and processes accounts receivable documentation associated with training programs to ensure accurate billing of departments and individual students.

Skills

Valid driver's license

Education

Equivalent combination of 3 years of education and experience after completion of high school

Job description

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, seeks an Academic and Administrative Unit Assistant to process course applications, maintain student records, and issue certification documentation in a full-time role in Concord.

The position requires attention to detail, ability to verify prerequisites, and strong administrative skills. Trainee options exist with a starting wage of $17.19 per hour, reflecting entry-level advancement potential.