911 Emergency Dispatcher — Fast, Critical Support

National Public Safety Careers; Jefferson Precinct (NE); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking a 911 Call Taker to join a Douglas, NE-based agency. The role involves handling emergency and nonemergency lines, confirming locations, and entering details into dispatch software. Trainees follow structured procedures and may work rotating shifts as needed to ensure coverage.

Candidates should have a high school diploma, strong listening and typing skills, and the ability to communicate clearly under pressure. Background checks and training are required.

Qualifications

• High school diploma or equivalent.
• Strong listening, typing, and communication skills.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller details.
• Enter accurate information into software and forward to dispatch.
• Follow approved questions to assess urgency and actions.
• Maintain caller privacy and safety instructions as trained.

Skills

Active listening

Accurate typing

Clear verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking a 911 Call Taker to join a Douglas, NE-based agency. The role involves handling emergency and nonemergency lines, confirming locations, and entering details into dispatch software. Trainees follow structured procedures and may work rotating shifts as needed to ensure coverage.

Candidates should have a high school diploma, strong listening and typing skills, and the ability to communicate clearly under pressure. Background checks and training are required.