911 Emergency Dispatcher — Critical Communications Pro

Emergency Telecommunicator Services; Morehead City (NC); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Job summary

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers to connect people in urgent need with police, fire, and medical responders. You may receive emergency calls, gather essential information, and coordinate resources according to agency procedures.

The role emphasizes calm communication, careful attention, and accurate documentation while managing multiple systems and staying responsive to changing incidents.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details; relay information to responders.
• Enter incident information into dispatch systems and monitor ongoing updates.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers to connect people in urgent need with police, fire, and medical responders. You may receive emergency calls, gather essential information, and coordinate resources according to agency procedures.

The role emphasizes calm communication, careful attention, and accurate documentation while managing multiple systems and staying responsive to changing incidents.