911 Emergency Dispatcher — Calm, Rapid Response Pro

Emergency Telecommunicator Services; Arlington (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials

Overtime compensation

Other benefits vary

Job summary

Emergency Telecommunicator Services in the United States is seeking 911 Emergency Dispatchers to connect callers with responders. You may handle emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime, with full-time, on-site duties. Candidates should be prepared for high-pressure environments while maintaining calm communication and

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Testing scores, experience and training deadlines vary by agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services in the United States is seeking 911 Emergency Dispatchers to connect callers with responders. You may handle emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime, with full-time, on-site duties. Candidates should be prepared for high-pressure environments while maintaining calm communication and