911 Emergency Dispatcher — Calm, Critical Response

County Emergency Communications; Ferdinand (IN); Sur place; USD 38 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

County Emergency Communications in Ferdinand, IN, seeks 911 emergency dispatchers to connect callers with responders, gather critical information, and coordinate public safety resources as procedures require. The role emphasizes calm communication, accuracy, and multi-system coordination.

Responsibilities include handling emergency and nonemergency calls, confirming locations and details, entering data into CAD systems, and dispatching responders as needed.

Qualifications

• Calm communication and careful attention are required.
• Excellent typing accuracy and the ability to organize information under pressure are important.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Connaissances

Calm communication

Active listening

Typing

Clear speech

Computer proficiency

Organizational skills

Formation

High school diploma or GED

Description du poste

County Emergency Communications in Ferdinand, IN, seeks 911 emergency dispatchers to connect callers with responders, gather critical information, and coordinate public safety resources as procedures require. The role emphasizes calm communication, accuracy, and multi-system coordination.

Responsibilities include handling emergency and nonemergency calls, confirming locations and details, entering data into CAD systems, and dispatching responders as needed.