911 Emergency Dispatcher: Calm, Critical Public Safety

911 Emergency Communications; Cannelton (IN); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Training opportunities

Zusammenfassung

911 Emergency Communications in Cannelton, IN is seeking emergency dispatchers to connect callers with police, fire, and medical responders. You will listen carefully, verify locations, and coordinate resources according to agency procedures.

The role requires calm communication, precise data entry, and the ability to multitask across multiple systems. A high school diploma is commonly required, with background checks and certifications as part of the process.

Qualifikationen

• High school diploma or GED required; some agencies may require testing.
• Typing accuracy and data entry skills valued.
• Background check and drug screening may be required.
• Experience in customer service or call center is helpful.

Aufgaben

• Answer emergency and nonemergency calls within your service area.
• Verify addresses, callback numbers, and incident details.
• Assess priority using standard questions and procedures.
• Enter data into CAD systems and dispatch responders.
• Monitor radio traffic and coordinate with responders.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Calm communication

Active listening

Clear speech

Basic computer proficiency

Information organization under-press

Multitasking

Ausbildung

High school diploma or GED

Tools

Computer-aided Dispatch (CAD)

Jobbeschreibung

911 Emergency Communications in Cannelton, IN is seeking emergency dispatchers to connect callers with police, fire, and medical responders. You will listen carefully, verify locations, and coordinate resources according to agency procedures.

The role requires calm communication, precise data entry, and the ability to multitask across multiple systems. A high school diploma is commonly required, with background checks and certifications as part of the process.