911 Emergency Dispatcher — Calm Crises, Save Lives

County Emergency Communications; Sebree (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials

Job summary

County Emergency Communications in Sebree, KY seeks 911 Emergency Dispatcher to connect callers with police, fire and EMS, gather details, and coordinate responders. This role requires calm communication, precise data entry, and the ability to manage multiple radio and computer systems in a high-pressure environment.

Typical duties include verifying locations and contact info, triaging incidents, and relaying instructions while maintaining confidentiality.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Job description

County Emergency Communications in Sebree, KY seeks 911 Emergency Dispatcher to connect callers with police, fire and EMS, gather details, and coordinate responders. This role requires calm communication, precise data entry, and the ability to manage multiple radio and computer systems in a high-pressure environment.

Typical duties include verifying locations and contact info, triaging incidents, and relaying instructions while maintaining confidentiality.