911 Dispatcher: Calm, Critical Response Leader

County Emergency Communications; Eminence (KY); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Résumé du poste

County Emergency Communications is seeking 911 Emergency Dispatchers in Eminence, KY. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating responders per agency procedures.

The position requires calm communication, accurate typing, active listening, and the ability to manage multiple systems under pressure. Eligibility includes background checks and certifications as determined by the employer.

Qualifications

• High school diploma or GED commonly required.
• Useful skills include accurate typing, active listening, clear speech, and the ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Active listening

Typing

Clear speech

Organizational skills

Formation

High school diploma or GED

Outils

Computer-aided dispatch systems

Radio communications

Description du poste

County Emergency Communications is seeking 911 Emergency Dispatchers in Eminence, KY. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating responders per agency procedures.

The position requires calm communication, accurate typing, active listening, and the ability to manage multiple systems under pressure. Eligibility includes background checks and certifications as determined by the employer.