911 Emergency Dispatcher: Calm, Immediate Response

County Emergency Communications; Centertown (KY); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Résumé du poste

County Emergency Communications in Centertown, KY is seeking 911 Emergency Dispatchers to connect callers with public safety resources and coordinate response teams. The role involves receiving emergency calls, gathering critical information, and relaying details to police, fire, or medical units according to established procedures.

Ideal candidates stay calm under pressure, verify incident locations, and document changing circumstances while managing multiple communication systems.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Description du poste

County Emergency Communications in Centertown, KY is seeking 911 Emergency Dispatchers to connect callers with public safety resources and coordinate response teams. The role involves receiving emergency calls, gathering critical information, and relaying details to police, fire, or medical units according to established procedures.

Ideal candidates stay calm under pressure, verify incident locations, and document changing circumstances while managing multiple communication systems.