911 Dispatcher: Calm, Critical-Response Hero

County Emergency Communications; Cannelton (IN); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Training opportunities

Descripción de la vacante

County Emergency Communications is seeking 911 Emergency Dispatchers in Cannelton, IN. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders according to agency procedures.

Ideal candidates maintain calm communication, manage multiple systems, and document information accurately while adhering to confidentiality and training standards.

Formación

• A high school diploma or GED is commonly required.
• Typing, listening, and information prioritization skills are important.
• Ability to organize information under pressure and follow procedures.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch responders when assigned to radio operations
• Monitor radio traffic and update personnel as circumstances change
• Provide caller instructions within training and certification limits
• Maintain accurate records and protect confidential information

Conocimientos

Typing

Active listening

Clear speech

Information prioritization

Educación

High school diploma

Descripción del empleo

County Emergency Communications is seeking 911 Emergency Dispatchers in Cannelton, IN. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders according to agency procedures.

Ideal candidates maintain calm communication, manage multiple systems, and document information accurately while adhering to confidentiality and training standards.