Calm 911 Dispatcher: Fast-Paced Public Safety Coordination

911 Emergency Communications; Pimento (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications is seeking a dispatcher in Indiana to connect callers with public safety resources. The role involves handling emergency and nonemergency calls, confirming details, and coordinating responders.

Strong communication, calmness under pressure, and accuracy are essential for this critical public service. Responsibilities include using dispatch systems, prioritizing incidents, and maintaining records.

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, clear speech, basic computer skills appreciated.
• Ability to organize information under pressure as announced by agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as needed.
• Provide caller instructions within training limits.
• Maintain confidential records.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking a dispatcher in Indiana to connect callers with public safety resources. The role involves handling emergency and nonemergency calls, confirming details, and coordinating responders.

Strong communication, calmness under pressure, and accuracy are essential for this critical public service. Responsibilities include using dispatch systems, prioritizing incidents, and maintaining records.