911 Emergency Dispatcher — Calm, Critical-Call Coordinator

911 Emergency Communications; Lanesville (IN); Presencial; USD 35.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Paid leave

Professional training

Descripción de la vacante

911 Emergency Communications in Lanesville, IN, is seeking dispatchers to connect callers with public safety resources. You will receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS responses per agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. Shift work, potential overtime, and varied schedules may apply depending on the agency.

Formación

• High school diploma or GED often required.
• Accurate typing and active listening are useful.
• Ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain records and protect confidentiality.

Descripción del empleo

911 Emergency Communications in Lanesville, IN, is seeking dispatchers to connect callers with public safety resources. You will receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS responses per agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. Shift work, potential overtime, and varied schedules may apply depending on the agency.