911 Emergency Dispatcher — Fast-Paced Public Safety

County Emergency Communications; California; Presencial; USD 52.000 - 72.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Resumo da vaga

County Emergency Communications in California seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You will gather details, confirm locations, and coordinate resources using agency procedures.

The role requires calm communication, accurate data entry into dispatch systems, and careful attention while managing multiple channels. Valid training and ability to work flexible, around-the-clock schedules are expected.

Qualificações

• High school diploma or equivalent required; some agencies may require experience or certifications.
• Accurate typing, active listening, clear speech, and basic computer proficiency are useful for this role.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conhecimentos

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Formação

High school diploma or equivalent

Ferramentas

CAD systems

Descrição da vaga

County Emergency Communications in California seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You will gather details, confirm locations, and coordinate resources using agency procedures.

The role requires calm communication, accurate data entry into dispatch systems, and careful attention while managing multiple channels. Valid training and ability to work flexible, around-the-clock schedules are expected.