911 Emergency Call Taker — Start Your Public Safety Career

Public Safety Dispatch Network; Woodbury (VT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Woodbury, VT seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines with precise data entry and calm communication. The role emphasizes following structured procedures and utilizing approved scripts to identify urgency and coordinate responses.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to work rotating shifts, including nights and weekends.

Qualifications

• High school diploma or equivalent is typically required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Job description

Public Safety Dispatch Network in Woodbury, VT seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines with precise data entry and calm communication. The role emphasizes following structured procedures and utilizing approved scripts to identify urgency and coordinate responses.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to work rotating shifts, including nights and weekends.