911 Call Taker: Emergency Communications Dispatcher

National Public Safety Careers; Vermontville (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Vermontville, NY. Duties include answering emergency and nonemergency lines, verifying locations, and documenting details for dispatch. Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.

Training and certifications are part of the path. Positions may require rotating shifts, including nights, weekends, holidays, and overtime, with

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide appropriate pre-arrival instructions within training.
• Maintain caller privacy and confidentiality.

Education

High school diploma or recognized equivalent

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Vermontville, NY. Duties include answering emergency and nonemergency lines, verifying locations, and documenting details for dispatch. Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures.

Training and certifications are part of the path. Positions may require rotating shifts, including nights, weekends, holidays, and overtime, with