911 Emergency Call Taker & Communications Specialist

National Public Safety Careers; East Burke (VT); On-site; USD 40,000 - 65,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in East Burke, VT. You will answer incoming emergency calls, verify locations, collect caller information, and document details for dispatch.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and typing abilities.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assign nonemergency lines.
• Confirm incident location and caller details.
• Use approved questions to assess urgency and gather information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Skills

Active listening

Typing speed

Verbal communication

Procedural following

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in East Burke, VT. You will answer incoming emergency calls, verify locations, collect caller information, and document details for dispatch.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Shifts may include nights, weekends, and overtime.