911 Emergency Call Taker - Start a Public Safety Career

Regional 911 Intake Solutions; Nunez (GA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Regional 911 Intake Solutions is seeking 911 Call Takers in Nunez, GA to handle emergency and nonemergency lines. You will verify location, document details, and relay information to dispatch teams, working within established procedures.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, and clear communication. Training and certifications are required for ongoing call-taking duties and compliance.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful but not required.
• Strong listening, typing accuracy, and clear communication are essential.
• Ability to follow structured procedures and complete assessments as required.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Assist distressed callers with essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide pre-arrival instructions only within training and certification.

Connaissances

Active listening

Accurate typing

Clear verbal communication

Follow structured procedures

Formation

High school diploma or equivalent

Outils

Call-processing software

Dispatch software

Description du poste

Regional 911 Intake Solutions is seeking 911 Call Takers in Nunez, GA to handle emergency and nonemergency lines. You will verify location, document details, and relay information to dispatch teams, working within established procedures.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, and clear communication. Training and certifications are required for ongoing call-taking duties and compliance.