Emergency 911 Call Taker - Start with Impact

Regional 911 Intake Solutions; North Augusta (GA); Sur place; USD 39 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid leave

Retirement contributions

Continuing training

Résumé du poste

Regional 911 Intake Solutions is seeking a 911 Call Taker in Evans, GA. You will handle emergency and non-emergency lines, verify incident details, and input data into dispatch software, ensuring accurate information for responders.

Requirements include a high school diploma or equivalent, strong listening skills, precise typing, and clear communication. Training, certifications, and a benefitful schedule may apply.

Qualifications

• Strong listening comprehension.
• Accurate typing.
• Clear verbal communication.
• Ability to follow structured procedures.
• Customer service experience preferred.

Responsabilités

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing software.
• Forward incident information to dispatch.
• Provide pre-arrival instructions within training.
• Use language-access resources as needed.
• Adhere to privacy and confidentiality.

Description du poste

Regional 911 Intake Solutions is seeking a 911 Call Taker in Evans, GA. You will handle emergency and non-emergency lines, verify incident details, and input data into dispatch software, ensuring accurate information for responders.

Requirements include a high school diploma or equivalent, strong listening skills, precise typing, and clear communication. Training, certifications, and a benefitful schedule may apply.