911 Emergency Call Taker — Impactful Support

Public Safety Dispatch Network; Volga (WV); Sur place; USD 28 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Résumé du poste

Public Safety Dispatch Network in Volga, WV, seeks 911 Call Takers to be the first point of contact for emergency reporting. You will verify locations, document details, and support dispatch with accurate information using approved systems.

The role requires strong listening, accurate typing, and clear communication; prior dispatch experience is helpful but not always required. Candidates should be ready for 24-hour operations and variable shifts.

Qualifications

• Strong listening comprehension is required.
• Accurate typing and clear verbal communication are essential.
• Ability to follow structured procedures and note details accurately.

Responsabilités

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with calm, concise instructions when appropriate.

Connaissances

Listening skills

Typing accuracy

Verbal communication

Following procedures

Formation

High School Diploma or Equivalent

Description du poste

Public Safety Dispatch Network in Volga, WV, seeks 911 Call Takers to be the first point of contact for emergency reporting. You will verify locations, document details, and support dispatch with accurate information using approved systems.

The role requires strong listening, accurate typing, and clear communication; prior dispatch experience is helpful but not always required. Candidates should be ready for 24-hour operations and variable shifts.