911 Emergency Call Taker — Frontline Dispatcher Role

National Public Safety Careers; Marble (PA); On-site; USD 36,000 - 55,000; Full time

Job summary

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Marble, PA. This role involves handling emergency and nonemergency lines, verifying caller information, and ensuring accurate data entry for dispatch teams.

Ideal candidates have excellent listening skills, fast and accurate typing, and clear spoken communication. Training and certification are required to provide essential pre-arrival instructions and support during emergencies.

Qualifications

• High school diploma or recognized equivalent typically required.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information for dispatch.
• Use approved questions to determine nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions as trained and certified.

Skills

Listening

Typing

Verbal communication

Follow procedures

Education

High school diploma

Job description

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Marble, PA. This role involves handling emergency and nonemergency lines, verifying caller information, and ensuring accurate data entry for dispatch teams.

Ideal candidates have excellent listening skills, fast and accurate typing, and clear spoken communication. Training and certification are required to provide essential pre-arrival instructions and support during emergencies.