911 Call Taker: Public Safety Support (24/7)

Public Safety Dispatch Network; Marion Heights (Northumberland County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network seeks 911 Call Takers in Marion Heights, PA. The role involves answering emergency and non-emergency lines, confirming locations, and documenting details in dispatch software. Training includes privacy, confidentiality, and adherence to procedures.

Candidates should have a high school diploma, strong listening skills, accurate typing, and clear communication. Some vacancies may require public safety experience, with shifts that may include nights, weekends, and

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing accuracy, and clear verbal communication essential.
• Experience in customer service or public safety is helpful but not always required.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Enter accurate details into dispatch software and forward to appropriate teams.
• Provide pre-arrival instructions within training scope.
• Maintain caller privacy and confidentiality.

Skills

Active listening

Typing

Clear communication

Multitasking

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network seeks 911 Call Takers in Marion Heights, PA. The role involves answering emergency and non-emergency lines, confirming locations, and documenting details in dispatch software. Training includes privacy, confidentiality, and adherence to procedures.

Candidates should have a high school diploma, strong listening skills, accurate typing, and clear communication. Some vacancies may require public safety experience, with shifts that may include nights, weekends, and