911 Dispatcher: Calm, Critical-Response Coordinator

Emergency Telecommunicator Services; Tina (MO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Tina, MO seeks a 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather information, confirm locations, and coordinate resources with calm, precise communication.

Role requires careful attention, strong typing, listening, and the ability to work across radio and computer systems. Shifts may include nights, weekends, holidays, and overtime as needed.

Qualifications

• A high school diploma or equivalent is commonly required. Some agencies recruit entry-level applicants.
• Strong typing, listening, and communication skills are essential.
• Ability to organize information quickly under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization under压力

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

Emergency Telecommunicator Services in Tina, MO seeks a 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather information, confirm locations, and coordinate resources with calm, precise communication.

Role requires careful attention, strong typing, listening, and the ability to work across radio and computer systems. Shifts may include nights, weekends, holidays, and overtime as needed.