Calm 911 Dispatcher | Life-Saving Emergency Calls

Emergency Telecommunicator Services; Missouri; In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descrizione del lavoro

Emergency Telecommunicator Services in Missouri seeks an 911 Emergency Dispatcher to connect callers with police, fire, and medical responders. You will gather key details, confirm locations, and coordinate resources while handling multiple systems.

Applicants should have a high school diploma or GED and may need entry-level experience or certifications. The role requires calm, precise communication and the ability to work rotating shifts and overtime as needed.

Competenze

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require experience or certifications.
• Typing, listening, clear speech and organizing information under pressure are useful skills.

Mansioni

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Conoscenze

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formazione

High school diploma or GED

Strumenti

Computer-aided dispatch systems

Descrizione del lavoro

Emergency Telecommunicator Services in Missouri seeks an 911 Emergency Dispatcher to connect callers with police, fire, and medical responders. You will gather key details, confirm locations, and coordinate resources while handling multiple systems.

Applicants should have a high school diploma or GED and may need entry-level experience or certifications. The role requires calm, precise communication and the ability to work rotating shifts and overtime as needed.