911 Dispatcher: Calm, Critical-Response Navigator

Emergency Telecommunicator Services; Rushville (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

Emergency Telecommunicator Services in Rushville, MO seeks a calm, accurate 911 Dispatcher to answer calls, verify locations, and coordinate responders. This role requires precise typing, active listening, and the ability to multitask across radio, CAD, and phone systems.

On-site shifts include rotating schedules and potential overtime. The ideal candidate will have strong communication, organization, and situational awareness skills to protect lives and property while following agency

Qualifications

• High school diploma or equivalent commonly required.
• Ability to type accurately and listen attentively under pressure.
• Strong communication and organization skills essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using standard questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as situations change.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Multitasking

Education

High school diploma

Tools

Computer-aided Dispatch (CAD)

Job description

Emergency Telecommunicator Services in Rushville, MO seeks a calm, accurate 911 Dispatcher to answer calls, verify locations, and coordinate responders. This role requires precise typing, active listening, and the ability to multitask across radio, CAD, and phone systems.

On-site shifts include rotating schedules and potential overtime. The ideal candidate will have strong communication, organization, and situational awareness skills to protect lives and property while following agency