911 Emergency Dispatcher — Calm, Critical Call Triage

County Emergency Communications; Maysville (MO); On-site; USD 42,000 - 62,000; Part time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Missouri seeks 911 Emergency Dispatchers to connect callers with police, fire and medical responders. You will receive calls, gather information and coordinate resources according to agency procedures.

The position requires calm, accurate communication, attention to detail, and the ability to manage multiple information sources while operating radio and computer-aided dispatch systems. Training and certifications are provided where required.

Qualifications

• A high school diploma or GED is commonly required.
• Typing accuracy and speed are important for dispatch work.
• Active listening and clear communication are essential.
• Ability to manage information under pressure and multitask.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident data into dispatch software and coordinate responders.
• Monitor radio traffic and relay updates to responders.

Skills

Accurate typing

Active listening

Clear speech

Basic computer skills

Organize information under pressure

Education

High school diploma or GED

Job description

County Emergency Communications in Missouri seeks 911 Emergency Dispatchers to connect callers with police, fire and medical responders. You will receive calls, gather information and coordinate resources according to agency procedures.

The position requires calm, accurate communication, attention to detail, and the ability to manage multiple information sources while operating radio and computer-aided dispatch systems. Training and certifications are provided where required.