911 Dispatcher: Calm, Critical-Call Coordinator

911 Emergency Communications; Stringer (MS); On-site; USD 42,000 - 56,000; Full time

Job summary

911 Emergency Communications in Stringer, MS, seeks a dedicated dispatcher to join our emergency response team. You will receive emergency and nonemergency calls, confirm incident details, and coordinate with police, fire, and medical responders according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple information streams while documenting changes and relaying accurate information to field personnel.

Qualifications

• High school diploma or GED commonly required.
• Typing speed and accuracy essential.
• Good listening and communication skills required.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority per agency procedures and enter data into CAD.
• Dispatch responders when assigned to radio operations; monitor radio traffic.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Stringer, MS, seeks a dedicated dispatcher to join our emergency response team. You will receive emergency and nonemergency calls, confirm incident details, and coordinate with police, fire, and medical responders according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple information streams while documenting changes and relaying accurate information to field personnel.