911 Dispatcher: Calm, Critical Calls, Immediate Impact

911 Emergency Communications; Stewart (MS); Presencial; USD 34.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Resumo da vaga

911 Emergency Communications in Stewart, MS seeks a dispatcher to answer emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple systems. Training and testing requirements vary by agency, with opportunities for overtime and rotating shifts.

Qualificações

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants.
• Some agencies require previous emergency communications experience or current certifications.
• The official announcement determines required testing scores, experience, and training deadlines.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formação

High school diploma or equivalent

Descrição da vaga

911 Emergency Communications in Stewart, MS seeks a dispatcher to answer emergency and nonemergency calls, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple systems. Training and testing requirements vary by agency, with opportunities for overtime and rotating shifts.