911 Call Taker — Start Your Public Safety Career

Public Safety Dispatch Network; Tucker (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training programs

Job summary

Public Safety Dispatch Network in Tucker, AR seeks a 911 Call Taker to be the first point of contact for emergencies, asking focused questions, confirming locations, and documenting information for responders.

The role requires strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certification are provided; shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or call-center experience preferred.
• Ability to follow structured procedures and document information accurately.
• Strong listening and typing skills and clear verbal communication.

Responsibilities

• Answer incoming emergency calls and document incident details.
• Confirm incident location and caller information.
• Enter data into dispatch systems and relay information promptly.
• Work rotating shifts as needed.

Skills

Active listening

Typing

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Tucker, AR seeks a 911 Call Taker to be the first point of contact for emergencies, asking focused questions, confirming locations, and documenting information for responders.

The role requires strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certification are provided; shifts may include nights, weekends, and overtime.