Emergency 911 Call Taker — Impactful Public Safety Career

Public Safety Dispatch Network; Garner (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Ongoing training

Job summary

Public Safety Dispatch Network in Garner, AR is seeking 911 Call Takers to be the first point of contact for emergency callers. You will ask focused questions, confirm locations, and document information for responders.

Training may cover call-taking and dispatch duties, with shifts and potential overtime depending on staffing. The role requires a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent is required.
• Candidates should demonstrate strong listening and communication skills.
• Ability to type accurately and follow established procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and nature of the situation.
• Enter details into dispatch software and forward to appropriate unit.
• Adhere to language-access and privacy requirements.

Skills

Active listening

Typing accuracy

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Garner, AR is seeking 911 Call Takers to be the first point of contact for emergency callers. You will ask focused questions, confirm locations, and document information for responders.

Training may cover call-taking and dispatch duties, with shifts and potential overtime depending on staffing. The role requires a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.