911 Call Taker — Start Your Public Safety Career

National Public Safety Careers; Drexel (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers for roles in Drexel, Missouri. The position involves listening to emergency calls, confirming locations, and documenting information for responders, with training provided.

Call takers may work rotating shifts, including nights and weekends. Candidates typically need a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Background checks apply.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Provide pre-arrival instructions within training scope.

Skills

Listening skills

Typing

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers for roles in Drexel, Missouri. The position involves listening to emergency calls, confirming locations, and documenting information for responders, with training provided.

Call takers may work rotating shifts, including nights and weekends. Candidates typically need a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Background checks apply.