911 Call Taker - Start a Purposeful Public Safety Career

Public Safety Dispatch Network; Currie (NC); Presencial; USD 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Ongoing training

Resumo da oferta

Public Safety Dispatch Network is recruiting for 911 call takers in Currie, NC. The role involves handling emergency and nonemergency calls, confirming locations, and entering details into dispatch software. Training provides pre-arrival instructions and adherence to privacy standards.

Applicants should have a high school diploma or equivalent and strong listening and communication skills. The position may require rotating shifts and standard public-safety scheduling.

Qualificações

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Experience in customer service or public safety is helpful but not mandatory.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training boundaries.

Conhecimentos

Active listening

Verbal communication

Typing speed

Call handling

Formação académica

High school diploma or equivalent

Ferramentas

Call-processing software

Descrição da oferta de emprego

Public Safety Dispatch Network is recruiting for 911 call takers in Currie, NC. The role involves handling emergency and nonemergency calls, confirming locations, and entering details into dispatch software. Training provides pre-arrival instructions and adherence to privacy standards.

Applicants should have a high school diploma or equivalent and strong listening and communication skills. The position may require rotating shifts and standard public-safety scheduling.