911 Call Taker — Start a Vital Public Safety Career

Public Safety Dispatch Network; Clarendon (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network in Clarendon, NC seeks dedicated 911 Call Takers to handle emergency and nonemergency lines with professionalism and rapid accuracy. You will verify locations, gather caller information, and document details for dispatch coordination.

Ideal candidates have a high school diploma, strong listening, typing, and verbal communication skills, and the ability to follow structured procedures in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills essential.
• Clear verbal communication and ability to follow procedures required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller details.
• Use approved questions to determine urgency and nature of the incident.
• Enter accurate information into dispatch software.
• Forward incident details to the appropriate dispatch function.
• Assist callers with essential pre-arrival instructions when appropriate.

Skills

Listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma

Tools

Call processing software

Job description

Public Safety Dispatch Network in Clarendon, NC seeks dedicated 911 Call Takers to handle emergency and nonemergency lines with professionalism and rapid accuracy. You will verify locations, gather caller information, and document details for dispatch coordination.

Ideal candidates have a high school diploma, strong listening, typing, and verbal communication skills, and the ability to follow structured procedures in a fast-paced environment.