911 Call Taker - Start a Life-Saving Career

Regional 911 Intake Solutions; Old Town (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Regional 911 Intake Solutions seeks a dedicated 911 Call Taker in Old Town, FL to handle emergency and nonemergency calls with accuracy and care. You will confirm locations, gather essential details, and document information for dispatch responders, while following structured procedures and training requirements.

The role emphasizes strong listening, precise typing, and clear communication, with assignments and certifications aligning to public safety standards.

Qualifications

• Strong listening comprehension is required.
• Accurate typing and data entry skills are essential.
• Clear verbal communication with callers is necessary.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm location and caller information; document details accurately.
• Use approved questions to identify urgency; enter information into dispatch systems.
• Forward incident details promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening

Typing

Verbal communication

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks a dedicated 911 Call Taker in Old Town, FL to handle emergency and nonemergency calls with accuracy and care. You will confirm locations, gather essential details, and document information for dispatch responders, while following structured procedures and training requirements.

The role emphasizes strong listening, precise typing, and clear communication, with assignments and certifications aligning to public safety standards.