911 Call Taker: Start a Critical Career in Emergency Communications

Regional 911 Intake Solutions; Bay City (OR); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continued training

Resumo da oferta

Regional 911 Intake Solutions seeks a Bay City-based 911 Call Taker to answer emergency and nonemergency lines. You will confirm locations, collect caller details, and determine urgency using standard questions.

Responsibilities include documenting information in dispatch software and relaying essential data to the appropriate teams. A high school diploma is commonly required, with strong listening and typing skills valued highly.

Qualificações

• Must have strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.
• Customer service experience is helpful but not always required.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Conhecimentos

Listening skills

Typing

Verbal communication

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Regional 911 Intake Solutions seeks a Bay City-based 911 Call Taker to answer emergency and nonemergency lines. You will confirm locations, collect caller details, and determine urgency using standard questions.

Responsibilities include documenting information in dispatch software and relaying essential data to the appropriate teams. A high school diploma is commonly required, with strong listening and typing skills valued highly.