911 Call Taker — Start a 24/7 Critical-Care Career

National Public Safety Careers; Wayside (MS); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

National Public Safety Careers is seeking 911 Call Takers for Wayside, MS. The role involves answering emergency and nonemergency lines, confirming locations, and entering data into dispatch software to support responders.

Ideal candidates have strong listening, accurate typing, and clear verbal communication, with the ability to follow structured procedures and adapt to rotating shifts as needed.

Qualifications

• Strong listening comprehension and clear verbal communication are required.
• Typing must be accurate and timely for call processing.
• Ability to follow structured procedures and use approved questions.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide calm guidance and essential instructions to callers when appropriate.

Connaissances

Listening comprehension

Accurate typing

Verbal communication

Following procedures

Formation

High school diploma or equivalent

Description du poste

National Public Safety Careers is seeking 911 Call Takers for Wayside, MS. The role involves answering emergency and nonemergency lines, confirming locations, and entering data into dispatch software to support responders.

Ideal candidates have strong listening, accurate typing, and clear verbal communication, with the ability to follow structured procedures and adapt to rotating shifts as needed.