911 Call Taker — Start Your 24/7 Public Safety Career

Regional 911 Intake Solutions; Sontag (MS); Presencial; USD 38 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Regional 911 Intake Solutions in Sontag, MS is seeking 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document critical details for dispatch teams. Training and certification are required.

Responsibilities include following approved questions, entering data into dispatch software, and guiding callers with pre-arrival instructions as needed. Health benefits and ongoing training may be provided depending on appointment type.

Qualificações

• High school diploma or equivalent required; dispatch experience preferred but not required.
• Strong listening, accurate typing, clear verbal communication, and ability to follow structured procedures.
• Assessments and minimum scores determined by the hiring agency.

Responsabilidades

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing software.
• Forward incident information to dispatch promptly.
• Provide pre-arrival instructions within training.

Conhecimentos

Listening

Typing

Communication

Formação académica

High School Diploma

Ferramentas

Dispatch software

Descrição da oferta de emprego

Regional 911 Intake Solutions in Sontag, MS is seeking 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document critical details for dispatch teams. Training and certification are required.

Responsibilities include following approved questions, entering data into dispatch software, and guiding callers with pre-arrival instructions as needed. Health benefits and ongoing training may be provided depending on appointment type.