911 Call Taker: Launch Your Public Safety Career

National Public Safety Careers; Keystone (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training and certifications

Job summary

National Public Safety Careers is seeking 911 Call Takers in Keystone, NE to answer emergency and nonemergency lines, verify incident details, and document information for dispatch teams. Training and certifications are required to provide pre-arrival guidance where appropriate.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. The role may involve shift work in a 24-hour environment with varying schedules.

Qualifications

• High school diploma or equivalent required; dispatch experience may help.
• Strong listening comprehension and clear verbal communication essential.
• Accurate typing and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Provide pre-arrival instructions only within training and certification

Skills

Listening skills

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers in Keystone, NE to answer emergency and nonemergency lines, verify incident details, and document information for dispatch teams. Training and certifications are required to provide pre-arrival guidance where appropriate.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. The role may involve shift work in a 24-hour environment with varying schedules.