911 Call Taker — Launch a Life-Saving Emergency Career

National Public Safety Careers; Stockville (NE); Presencial; USD 32 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

National Public Safety Careers is seeking 911 Call Takers for Stockville, NE. You will handle emergency and nonemergency lines, verify locations, and collect caller information to support dispatch teams.

Ideal candidates have a high school diploma, strong listening skills, and accurate typing. Training, certifications, and available accommodations may be provided based on need and agency requirements.

Qualificações

• High school diploma or equivalent required; dispatch experience is a plus.
• Strong listening, typing, and clear verbal communication skills are essential.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.

Conhecimentos

Typing

Listening

Verbal communication

Customer service

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

National Public Safety Careers is seeking 911 Call Takers for Stockville, NE. You will handle emergency and nonemergency lines, verify locations, and collect caller information to support dispatch teams.

Ideal candidates have a high school diploma, strong listening skills, and accurate typing. Training, certifications, and available accommodations may be provided based on need and agency requirements.