911 Call Taker: Join Critical Public Safety Support

Regional 911 Intake Solutions; Seymour (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Ongoing training

Job summary

Regional 911 Intake Solutions in Seymour, MO seeks an attentive 911 Call Taker to handle emergency and nonemergency calls. You will verify locations, collect caller details, and document incidents in dispatch systems, supporting rapid response.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certification pathways are provided.

Qualifications

• High school diploma or equivalent required.
• Strong listening and data-entry skills essential.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to determine urgency and nature of incident.
• Enter accurate details into dispatch software.
• Forward information to the appropriate dispatch function promptly.
• Provide pre-arrival instructions within training scope.

Skills

Customer service

Active listening

Typing

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Seymour, MO seeks an attentive 911 Call Taker to handle emergency and nonemergency calls. You will verify locations, collect caller details, and document incidents in dispatch systems, supporting rapid response.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certification pathways are provided.