911 Call Taker: Frontline Emergency Communications

National Public Safety Careers; Eagan (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers in Eagan seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines, verify locations and caller information, and input details into dispatch systems. You will work within structured procedures and contribute to public safety responses.

Applicants should have a high school diploma or equivalent, with strong listening and verbal communication skills. Training, certifications, and agency-specific requirements apply; on-site duties include shift work

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening, typing, and verbal communication are essential.
• Ability to follow structured procedures and complete assessments as determined by the agency.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact information.
• Enter accurate details into dispatch software.
• Forward information promptly to dispatch function.
• Use approved language-access resources when needed.
• Provide pre-arrival instructions within training.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Eagan seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines, verify locations and caller information, and input details into dispatch systems. You will work within structured procedures and contribute to public safety responses.

Applicants should have a high school diploma or equivalent, with strong listening and verbal communication skills. Training, certifications, and agency-specific requirements apply; on-site duties include shift work