911 Call Taker – Frontline Emergency Communications

Public Safety Dispatch Network; Corder (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee assistance program

Ongoing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Corder, MO. You will be the first contact for emergency reports, asking focused questions and documenting essential information for responders.

Responsibilities include answering lines, confirming locations, and using approved scripts to assess urgency. Training, certifications, and adherence to privacy are required as part of a structured public safety workflow.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills essential.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Corder, MO. You will be the first contact for emergency reports, asking focused questions and documenting essential information for responders.

Responsibilities include answering lines, confirming locations, and using approved scripts to assess urgency. Training, certifications, and adherence to privacy are required as part of a structured public safety workflow.