911 Call Taker — Emergency Communications Specialist (24/7)

National Public Safety Careers; Pablo (MT); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking qualified 911 Call Takers for positions in Pablo, MT. You will ask focused questions, confirm locations, document information, and support dispatch operations during emergencies.

Candidates should have a high school diploma or equivalent; prior customer service or public safety experience is helpful. Training, certifications, and ability to follow procedures are important; candidates may work rotating shifts as needed.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening and verbal communication skills required.
• Experience in customer service or public safety helpful.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.
• Follow structured procedures and timelines.

Skills

Active listening

Accurate typing

Clear verbal communication

Education

High school diploma

Tools

Call-processing software

Job description

National Public Safety Careers is seeking qualified 911 Call Takers for positions in Pablo, MT. You will ask focused questions, confirm locations, document information, and support dispatch operations during emergencies.

Candidates should have a high school diploma or equivalent; prior customer service or public safety experience is helpful. Training, certifications, and ability to follow procedures are important; candidates may work rotating shifts as needed.