911 Call Taker – Critical Emergency Communications

Public Safety Dispatch Network; Boulder (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Job summary

Public Safety Dispatch Network in Boulder, MT is seeking 911 Call Takers to answer emergency lines, verify locations, and document critical details for responders. This role may involve rotating shifts and working with call-processing systems to support public safety operations.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow procedures.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Enter accurate information into dispatch software.
• Forward incident data to the appropriate function.
• Provide pre-arrival instructions within training.

Skills

Listening skills

Typing

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Boulder, MT is seeking 911 Call Takers to answer emergency lines, verify locations, and document critical details for responders. This role may involve rotating shifts and working with call-processing systems to support public safety operations.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.