911 Call Taker — 24/7 Emergency Communications

National Public Safety Careers; Westby (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker positions in Westby, MT. The role involves handling emergency and nonemergency calls, verifying locations and caller information, and using dispatch software to relay details to responders.

Successful candidates will meet education requirements, demonstrate precise typing, and follow established procedures while rotating shifts as needed.

Qualifications

• High school diploma or GED required or equivalent.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller details.
• Enter information into call-processing or dispatch software.
• Forward incident details to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.
• Complete required background checks and assessments.

Skills

Listening

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or GED

Tools

Call-processing software

Job description

National Public Safety Careers is seeking 911 Call Taker positions in Westby, MT. The role involves handling emergency and nonemergency calls, verifying locations and caller information, and using dispatch software to relay details to responders.

Successful candidates will meet education requirements, demonstrate precise typing, and follow established procedures while rotating shifts as needed.