911 Call Taker — Emergency Communications Specialist

National Public Safety Careers; Vestavia Hills (AL); Vor Ort; USD 35.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers for Vestavia, AL to serve as first responders on emergency lines. You will verify locations, collect caller information, and enter data into dispatch systems to coordinate rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and variable shifts including nights and weekends are common.

Qualifikationen

• High school diploma or equivalent required.
• Strong listening and typing accuracy essential.
• Ability to follow structured procedures under pressure.

Aufgaben

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to determine urgency and nature of incidents.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatcher function promptly.
• Provide instructions within training scope and certifications.
• Maintain caller privacy and confidentiality.
• Support ongoing training and performance evaluations.

Kenntnisse

Listening

Typing

Verbal communication

Procedural following

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Headset equipment

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers for Vestavia, AL to serve as first responders on emergency lines. You will verify locations, collect caller information, and enter data into dispatch systems to coordinate rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and variable shifts including nights and weekends are common.