911 Call Taker: Emergency Communications Pro (Varied Shifts)

Regional 911 Intake Solutions; Okreek (SD); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Regional 911 Intake Solutions in Okreek, SD is seeking reliable 911 Call Takers to gather critical information from callers, confirm locations, and document details for responders.

You will answer emergency and nonemergency lines, verify incident data, use standardized questions, enter data into software, and coordinate with dispatch. Training and certifications are provided; shifts may include nights and weekends.

Qualificações

• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and following structured procedures are required.
• Experience with dispatch or call-taking software is beneficial.

Responsabilidades

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Use standardized questions to identify urgency and nature of situations.
• Enter details into call-processing or dispatch software accurately.

Conhecimentos

Listening

Typing

Verbal communication

Procedures following

Formação académica

High school diploma or GED

Ferramentas

Call-processing/Dispatch software

Descrição da oferta de emprego

Regional 911 Intake Solutions in Okreek, SD is seeking reliable 911 Call Takers to gather critical information from callers, confirm locations, and document details for responders.

You will answer emergency and nonemergency lines, verify incident data, use standardized questions, enter data into software, and coordinate with dispatch. Training and certifications are provided; shifts may include nights and weekends.