911 Call Taker – Emergency Communications

National Public Safety Careers; Union Star (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in North Star. The role involves handling emergency and non-emergency calls, confirming locations, and documenting details in dispatch software.

Training and certifications are required, with shifts that may include nights, weekends, and overtime. Applicants typically have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.

Qualifications

• High school diploma or equivalent is required or accepted.
• Experience in customer service or public safety is helpful but not mandatory.
• Strong listening, typing, and communication skills are essential.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter accurate details into call-processing or dispatch software.
• Forward information promptly to the dispatch function.

Skills

Active listening

Fast typing

Clear verbal communication

Stress management

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in North Star. The role involves handling emergency and non-emergency calls, confirming locations, and documenting details in dispatch software.

Training and certifications are required, with shifts that may include nights, weekends, and overtime. Applicants typically have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.