24/7 Emergency Call Taker & Dispatcher

National Public Safety Careers; Edgerton (MN); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Résumé du poste

National Public Safety Careers seeks a 911 Call Taker in Minnesota to answer emergency lines, verify caller and incident details, and document information for dispatch coordination.

Successful candidates will follow structured procedures, demonstrate strong listening and typing skills, and may work rotating shifts as needed in a 24/7 environment. Training and certifications are provided where required.

Qualifications

• High School Diploma or equivalent required or preferred.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and complete assessments as determined by the hiring agency.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Formation

High School Diploma or equivalent

Description du poste

National Public Safety Careers seeks a 911 Call Taker in Minnesota to answer emergency lines, verify caller and incident details, and document information for dispatch coordination.

Successful candidates will follow structured procedures, demonstrate strong listening and typing skills, and may work rotating shifts as needed in a 24/7 environment. Training and certifications are provided where required.