911 Call Taker: Critical Public Safety Dispatcher

Public Safety Dispatch Network; Fairview Village (PA); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Training and certification programs

Zusammenfassung

Public Safety Dispatch Network in Fairview Village, PA, is seeking 911 Call Takers to handle emergency and nonemergency calls, verify incident locations, and document details in dispatch software. Training provided for required certifications and procedures.

Successful candidates will possess a high school diploma or equivalent, strong listening and typing skills, and clear communication for caller interaction. Shifts may include nights, weekends, holidays, and overtime as needed.

Qualifikationen

• High school diploma or recognized equivalent.
• Customer service or call center experience helpful.
• Strong listening, accurate typing, and clear verbal communication.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training.

Jobbeschreibung

Public Safety Dispatch Network in Fairview Village, PA, is seeking 911 Call Takers to handle emergency and nonemergency calls, verify incident locations, and document details in dispatch software. Training provided for required certifications and procedures.

Successful candidates will possess a high school diploma or equivalent, strong listening and typing skills, and clear communication for caller interaction. Shifts may include nights, weekends, holidays, and overtime as needed.